Good training has a ceiling. Some organisations need to go beyond it.
Nationally Recognised Accredited Training is genuinely valuable: a recognised qualification, a solid framework, real tools people can use. For many organisations it is exactly the right answer.
But sometimes the people in the room finish the day thinking that was good, but it didn't quite speak to what we actually deal with. The pressure of our environment. The specific challenges of our sector. The policies and procedures that are unique to how we work.
That gap, between what off-the-shelf training covers and what your people actually need, is exactly where we come in. Bespoke training is how we bridge it.
How bespoke training works
Every piece of bespoke training we deliver starts the same way, with us listening.
We start with a conversation
Not a needs analysis form. Not a tick-box questionnaire. A real conversation about what you do, who your people are, what pressures they work under, what's already in place and what's missing. We want to understand your world before we suggest anything.
We build something that fits
That might mean taking an accredited framework and weaving in content specific to your sector, your policies and your people. It might mean building something entirely new from the ground up: a single session, a series of workshops or a programme over time. We'll tell you honestly what we think will work, and why.
We deliver it. And support you.
Delivered by professionals who understand the subject from the inside. After delivery we don't disappear. We're available to review, adapt and build on what we've done together as your organisation's needs evolve.
Who we work with
From global engineering businesses to social care providers, from high-pressure regulatory environments to frontline emergency services. What they all had in common was a need for training that went beyond what was available off the shelf.
Safety critical & regulated industries
High-pressure, heavily regulated environments where standard training covers the basics but doesn't address the specific psychological weight of working in those conditions.
Global engineering & manufacturing
Large workforces with complex structures, diverse teams and specific occupational pressures that need training built around how that organisation actually works.
Social care & health
Sectors where staff regularly absorb the emotional weight of the people they support, and training needs to speak directly to that reality, not just the theoretical framework.
Emergency services & frontline roles
Environments where the culture around mental health is complex, where asking for help doesn't always feel safe, and where training has to acknowledge that openly.
Organisations at a crossroads
Something has changed: leadership, a period of significant pressure, or a recognition that wellbeing needs to be taken more seriously. We work with organisations at every stage of that journey.
What bespoke training can look like
Every bespoke programme we build is different. But to give you a sense of what's possible:
Nationally Recognised Accredited Training at Awareness, Managing or Advanced Leadership level, adapted to your sector, your policies and your workforce.
Content drawn from several levels at once, blended into one programme that fits what your people actually need.
Standalone workshops on a single topic: stress, burnout, resilience, psychological safety, supporting colleagues in distress.
Programmes integrated with your existing employee assistance provision, HR policies and internal frameworks.
One-off sessions, multi-session programmes or a long-term partnership, whatever the situation calls for.
Delivery on-site at your premises, at one of our training locations, or a combination of both.
If you have something specific in mind that isn't on this list, tell us about it. We'll tell you honestly whether we can help.
Why organisations choose us for the difficult briefs
We understand people, not just content
Every member of our training team is a practising therapist or clinical professional. That depth means we can handle whatever comes up in the room, answer the questions that go beyond the syllabus, and adapt in the moment when a session needs to go somewhere unexpected.
We've worked in complex environments
Our team includes down to earth therapists who work every day with anxiety, trauma and real life mental health pressures, alongside a serving paramedic who understands high pressure frontline culture from the inside. We don't shy away from complicated situations. They're often where we do our best work.
We build relationships, not transactions
Bespoke training works best when the provider genuinely understands your organisation. We take the time to get there, and we stay connected after delivery.
What working with us looks like
Two recent pieces of work, shared with the organisations' names left out.
We've worked with Andy across several areas of our organisation, particularly around Mental Health First Aid provision. From the outset, Andy took the time to understand what we were trying to achieve and worked in partnership with us to shape the right solution for both our business and our customers.
What has stood out most is the way Andy operates as a genuine extension of our team rather than simply as an external supplier. He brings strong subject-matter expertise, is highly responsive, and has consistently helped us identify and deliver the most appropriate provision.
The results to date have been excellent, and we would be very happy to recommend Andy and Piece of Mind to other organisations looking for a trusted, consultative partner in this space.
Mental health first aid across the UK and Europe
A multinational organisation in a safety critical industry, with teams in the UK and Norway.
The challenge
Mental health can be difficult to talk about at work. People often notice when a colleague isn't quite themselves. They might become quieter, withdraw from the team, seem overwhelmed or simply behave differently.
The problem isn't always noticing. It's knowing what to do with what you've noticed. Should I say something? What if I make it worse? What if they tell me something serious? What am I actually supposed to do? Those were exactly the kinds of barriers the training was designed to address.
What we delivered
We delivered Mental Health First Aid training to groups of employees across different locations in the UK and Europe. The training gave participants a practical understanding of mental health and common mental health conditions, alongside the skills to recognise when somebody may be struggling.
But knowledge was only part of it. A major focus was helping people feel more comfortable having real conversations. How do you approach somebody? What do you say? How do you listen without immediately trying to fix things? What happens if somebody tells you they're having thoughts of suicide? And importantly, where does your responsibility end?
What participants took away
The aim wasn't for people to leave knowing more terminology. It was for them to leave feeling more able to do something when it mattered. Participants developed greater confidence in:
- recognising possible signs that somebody may be struggling
- starting a conversation about mental health
- listening without judgement or trying to solve the problem
- responding appropriately when somebody discloses something serious
- understanding suicide and how to ask about it directly
- signposting people towards appropriate support
- understanding their own boundaries and responsibilities
- recognising signs within their own mental health and wellbeing
Perhaps the biggest change was much simpler. Giving people permission to notice each other. Someone doesn't need to know whether a colleague has anxiety, depression or anything else. They don't need a diagnosis. Sometimes they just need enough confidence to say:
"You don't seem yourself lately. Are you okay?"
That conversation might last two minutes. But for the person who needs it, it could matter enormously.
450 managers in a high pressure regulatory organisation
A regulatory organisation in the public sector, where staff carry heavy responsibility and work under constant scrutiny.
The challenge
Around 450 managers needed the confidence to support their teams, in a way that fits the organisation's own policies and procedures and its legal duties.
What we are doing
A bespoke mental health awareness programme running over 12 months, in person at the organisation's headquarters and online. Managers learn to spot the signs that someone is struggling, hold a supportive conversation, connect what they do to the organisation's policies and procedures, and understand the legal side of their role.
Progress so far
We are about half way through the programme.
Bespoke training pricing
Every bespoke programme is scoped around your organisation, so prices start from the following.
Bespoke Manager Training
Leadership Mental Health Workshops
Custom Corporate Programmes
Priced individually depending on scope and requirements.
Book a free callPrefer to start smaller?
Our Bitesize Workshops are focused 90-minute sessions on a single topic, online or on-site, from £385. A simple way to build momentum before committing to a full programme.
Related courses
Mental Health Awareness
An accessible introduction to workplace mental health awareness, for teams of any size.
Managing Mental Health Awareness
A full day of practical skills to support colleagues experiencing a mental health issue.
Manager Mental Health Awareness
Built around your policies and your sector, with your own branded manager app included.
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