PODCAST EPISODE ONE

EPISODE ONE:
Welcome to the TicketyBoo Podcast

In the first episode Andy talks about his battles with anxiety and panic attacks and how this led him to become a therapist.

Episode Highlights:

  • Health Anxiety 
  • Panic Attacks
  • How do we end up with anxiety issues
  • Your anxiety is your anxiety

Transcript:

Please note this is a verbatim transcription from the original audio and therefore there may be some minor grammatical errors.

Dougie Jackson
As you probably guessed by now, this is tickety boo, the podcast that aims to be very candid about the anxieties and traumas that we all experience the podcast that says it’s okay not to feel okay. My name is Dougie Jackson, and I’ll be putting your questions to this man. 

Andy Griffiths
So for those that don’t know me, my name is Andy Griffiths. And throughout my life, I’ve done a number of things I did a bit with a military. I’ve had a number of businesses I’ve worked in telecommunications. And latterly, in life, I’ve been heavily involved in mental health and wellbeing. 

Dougie Jackson
So we are going to be talking about mental health. And how lots of us, especially at the moment, are struggling to cope with many aspects of our lives. The message from Andy is, though, you’re not alone,

Andy Griffiths
sometimes we can end up feeling quite isolated. And I know working with clients, when I’ve told them about some of the stuff that my brain used to do they go, Oh, so I’m not completely mad.

No. Actually, a lot of the stuff that you’re going through is normal. You are just too tuned into it.

Dougie Jackson
And if you think that sounds like the voice of personal experience, you’re dead, right? So when and how did Andy’s own therapy journey begin

Andy Griffiths
back in 1995. I ended up in hospital had really bad chest pains. And it had been going on for a couple of weeks. And it  turned out I had a blood clot right on the entrance to my heart. So you know i was rushed in and they did all the things that they did several days later I was lying in the hospital. And you know, when you’re waiting for the doctor to come around to do his visit, I was expecting to go home that day. And I was absolutely fine. And he said you’re good to go. We’re happy and all the rest of it. But you’re a lucky boy. And I’m like, What do you mean, I’m a lucky boy. Well if that blood clot had reached your heart, it could have been a different story.

What I didn’t realise at that time is that had lit the flame of anxiety. So that sent me off on a bit of a journey I had a massive battle with anxiety for over 10 years.

I had Olympian level panic attacks, but this fuelled my knowledge, because all the medications that I got from my GP and things like that were not working. The only way I could calm myself down at times was a drink

Dougie Jackson
self medicating with alcohol while suffering from anxiety is not a good idea. We’ll discuss the exact whys and wherefores later on.

For the moment though, let’s find out a little bit more about Andy’s journey. 

Andy Griffiths
By mid 90s I really started to read a lot of self help, you know, Anthony Robbins and stuff like that trying to sort of educate myself.  And then in 2004, that was really my first step into it. I actually went and trained with Anthony Robbins.

And then I really kind of got into in 2008 I started to learn the basics of hypnotherapy and neuro linguistic programming. And then from 2004 in Scotland, I was running my events company.

But in 2013, I started to help people on an informal basis and people I happened to bump into through work.

And then in 2015, I did a very quiet launch of my therapy business Piece of Mind.

Dougie Jackson
right let me just backtrack a little bit here to clarify a few points. You were running an events business to pay the bills whilst educating yourself in the sort of therapy techniques that would help you and others deal with anxiety isn’t running an outside events company, one of the most stressful ways there is to make a living? 

Andy Griffiths
in one way you’ve got to think on your feet fly by the seat of your pants, high pressure, lots of uncertainty, very fickle industry. And there you are with your anxiety.

Dougie Jackson
And he did between 2004 and lockdown in March 2020 Andy ran one of the most successful audio production companies in Scotland. Anyway, back to the Piece of Mind therapy business. And a question that was concerning him at the time of that soft launch.

Andy Griffiths
What would the world say about Andy the events guy now dealing with anxiety because in the events world, I hid my anxiety, no one knew, you know, it’s the show Must Go on, and normally to the detriment of your mental health. You know, you’re standing there riddled with anxiety struggling with depression, but it’s all smiles keep the show going.

I launched my therapy business in 2015,  and it rapidly became a success. You know, I tend to work more with anxiety and depression been doing other stuff as well.

2017 I started to teach therapy based on all my personal experiences. So I’m a teacher with the Manchester College of coaching and hypnotherapy. And in 2019, I launched my own hypnotherapy Training College

Dougie Jackson
not to put too fine a point on things that was a journey with many twists and turns.

Andy Griffiths
Yeah, and not one that I intentionally set out on life has this strange way of nudging you on paths. And weirdly, my anxiety was the worst thing that ever happened to me. But strangely, today, it’s the best thing that’s ever happened to me. I am now able to take my personal experiences and help people with their issues.

Dougie Jackson
Can you tell me why even with all the awareness campaigns that we’ve had over the past few years, people are still reluctant to talk about mental health,

Andy Griffiths
we have this mentality of something’s wrong. Brush under the rug, keep going. don’t admit weakness. If you broke your leg, would you keep walking on it, but with mental health, what do we do?

We push and we push and we push. And you know, it’s a pressure cooker. At some point, that valve is gonna blow. 

Dougie Jackson
Okay, let’s talk about anxiety. If we went into the dictionary, and asked for a definition of that word, or even a description of what it felt like, I’m guessing a lot of people would answer racing heartbeat, feeling energy, and maybe something about blowing into a paper bag to counter them. But it’s not like that is it? 

Andy Griffiths
We fall into this one size fits all mentality with anxiety. Some people have full blown panic attacks, some people don’t get there. There are lots of sort of different traits of anxieties, a general anxiety disorder where your higher functioning anxiety or you just going through your day, and  can do stuff where you’re aware, you’re anxious, then you can have full blown panic attack from no way you’re driving the car down the motorway. And this anxiety attack fires off, you can get social anxiety afraid to go into meetings with your colleagues or you know, go out and meet friends for a drink.

Dougie Jackson
So the big question is, how does it start? What makes someone someone who’s never suffered from any form of anxiety in the past, become anxious.

Andy Griffiths
When people are highly emotional, we can pick up new fears and behaviour patterns, somebody suddenly gets agoraphobia, and they don’t want to leave the house, but they never had it before. So it’s new. It’s almost like this a new, bit of software that’s been dropped into the brain. And that’s the one thing I became fascinated by is like, why is it when we’re full of fear? We’re very anxious, we pick up these new traits. It’s like we become open and very programmable when our emotions are very high. 

Dougie Jackson
Okay, can you explain what general anxiety feels like, or at the very least what it felt like for you?

Andy Griffiths
You know, when you’ve been stood in the queue to go on the roller coaster, and you can definitely feel your anxiety levels are up because you’re about to do something that’s a bit scary. Imagine having that all through the day, having your breakfast when you’re on the way to the office, going to do your shopping that level of fear.

Now, when you’re about to go on a roller coaster, there’s a perceived danger, you know, this is this is a bit scary. Excitement, anticipation, anxiety all feel exactly the same to bizarre, but it’s just the other way that our brain perceives the threat.

Dougie Jackson
And of course, the problem here is that you can easily miss or possibly even dismiss these early warning signs, because everything is still very subtle at this stage isn’t it.

Andy Griffiths
We just get an idea that we’re not feeling quite right. But we can go and we push on, we’ve got to go out and pay the bills and make sure the mortgage is paid and do the whole adult thing.

The problem is the incling stage slowly starts to build until it gets to what I call the take hold stage. That’s where you’re firmly in the grips of it now. And that will either manifest in panic attacks, Agoraphobia, social anxiety, but that hasn’t just suddenly turned up that has been building and building and building.

And just like the pressure cooker analogy we were talking about, that’s when that valve is rattling and it’s ready to blow.

Dougie Jackson
And if it does blow and you end up having a full tilt, panic attack, where it happens can have an impact on how you respond to situations later on.

Andy Griffiths
You end up having a panic attack in the car, guess what happens then you then get a fear of being in the car. When we’ve got heightened anxiety. This is how we pick up I can’t go out the house. I don’t want to be in a social environment. I need to wash my hands and switch things off when we get OCD D tendencies. This is why it’s really important to get across that everybody’s anxiety is their anxiety. The underlying issue is that their anxiety levels are too high.

But the way it plays out in you, and the way that it plays out for me will be different. And that’s why a one size fits all mentality for anxiety just doesn’t work. 

Dougie Jackson
Absolutely fascinating. Hopefully you found that interesting. And that is where we’re going to have to leave it for this episode. Next time on Ticketyboo though,

Andy Griffiths
I work with loads of anxiety clients 1000s over the years, I didn’t take their anxiety away. I show them how to take their anxiety away because it’s their anxiety and they are creating the anxiety. Yes, stuff in the outside world may have manifested it,

Dougie Jackson
but it’s only them who can stop feeding it. If you have any questions, suggestions, stories or helpful information. Or if you have a media request, please contact us by email on hello@ticketyboopodcast.co.uk 

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Ian Young

Ian Young

Training & Development

Tagline: Grounded, real and genuinely hard to forget.

Ian is an experienced therapist whose work spans trauma, addiction, anxiety and recovery. His approach is shaped as much by lived experience as by professional training and that combination makes him exceptionally relatable to the people he works with.

People who’ve worked with Ian consistently say the same thing — he gets it in a way that goes beyond what most trainers can offer. He doesn’t just understand the subject. He understands people.

Within Piece of Mind Training, Ian also plays a key role in business and strategic development, bringing a practical, grounded perspective to how the organisation grows and evolves.

David

David Gowans

Training & Development

Tagline: He’s seen mental health crisis at its most acute. And he knows what actually helps.

David’s background is probably unlike anyone else you’ll meet in a mental health training room.

Twenty-three years on the frontline of emergency services first as a police officer, now as an HCPC-registered practising paramedic. He hasn’t studied stress, trauma and burnout from a distance. He’s carried them, in uniform, responding to people at the absolute worst moments of their lives. He understands the culture that makes asking for help feel like the hardest thing in the world because he’s lived inside that culture.

That frontline experience sits alongside his clinical practice as a qualified hypnotherapist and accredited EFT practitioner. David works with real people navigating real challenges every single week. What he brings to Piece of Mind Training isn’t theoretical. It’s current, grounded and built entirely from the inside out.

As part of the team, David delivers training, practises as a therapist and plays a key role in the development and direction of the organisation making sure that everything Piece of Mind produces is professionally rigorous and genuinely human.

David is responsible for development and ensures that Piece of Mind Training programmes are grounded in real-world application. Not what the textbook says should happen. What actually works when it matters.

Iona

Iona Russell

Growth & Partnerships

Tagline: She’s written the book. Literally.

Iona has spent more than twenty years working at the intersection of human potential and real-world impact — across psychology, coaching, education, broadcasting, the charitable sector and social policy, in both the UK and the USA.

She is a Master Positive Psychology Coach and twice bestselling author who has supported hundreds of people through coaching qualifications and worked alongside some of the most respected names in positive psychology and personal development. As a keynote speaker and leadership advisor, she helps organisations rethink what success and human flourishing actually look like.

But what drives Iona’s commitment to mental health work goes deeper than her professional background. She lost her brother to suicide. That experience — and everything it taught her about the gap between what people are going through and the support available to them — shapes everything she brings to Piece of Mind Training.

At Piece of Mind, Iona leads our partnerships, builds community impact and drives our growth across Scotland and beyond. She brings commercial insight, deep human understanding and a personal reason for being here that no CV can fully capture.

Ann

Ann Stewart

Head of Training

Tagline: The person who makes sure the learning delivers every time.

Ann has spent her career helping people make sense of the things that are weighing on them and finding a way forward when everything feels tough.

Her background is genuinely rare. A qualified teacher, certified hypnotherapist, coach and First Aid for Mental Health practitioner, Ann brings together an understanding of how people learn with a deep, practical knowledge of how people struggle. She still works directly with adults and young people every week supporting those experiencing anxiety, low confidence, emotional distress and the kind of quiet difficulties that don’t always have a name but make everyday life feel impossibly hard.

As a trainer, Ann knows that the best mental health training doesn’t just inform people, it changes how they see themselves and the people around them. She brings that belief into every session she delivers, whether she’s working with a room full of HR professionals or a team who’ve never talked about mental health at work before.

As a therapist, trainer, teacher and mum of three, Ann understands that most people are dealing with far more than anyone around them realises. That understanding is the foundation of everything she does.

At Piece of Mind Training, Ann leads on training quality and consistency, making sure that what we promise is what every learner experiences, every time.

Andy Griffiths

Andy Griffiths

Founder

Tagline: The man who built this because he needed it himself.

Qualifications include:

Clinical Hypnotherapy

NLP

Psychotherapy

CBT Coaching

Trauma-Informed Practice.

Andy is a practising therapist, clinical hypnotherapist and the founder of Piece of Mind Training. He’s spent over a decade working with clients across anxiety, trauma, panic disorder and complex mental health presentations not as a theorist, but as someone who has experienced many of these challenges himself.

His personal journey through mental health struggles, panic disorder and years of pretending everything was fine is the reason Piece of Mind Training exists. He built what he wished had existed when he needed it most.

As a trainer, Andy is known for his directness, his warmth and his ability to make people feel genuinely seen. He doesn’t stand behind a slide deck and talk at people. He brings the subject into the room.

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